Introducing Slack agent for instant expert knowledge

Today we are excited to announce our new Slack agent — a feature designed to bring expert knowledge directly into your daily Slack conversations. Now, your team no longer has to log into Wolfia or wait for expert responses. Whether you’re in a direct message or a channel, simply ask a question in Slack to the Wolfia agent and get immediate, context-rich answers that drive better outcomes.

Our Slack agent is built to integrate effortlessly with your existing workflow. Head over to our integrations page and click the "Connect Slack to Wolfia" button. The image below shows you exactly where to click:

Once installed, the Slack agent starts working immediately. It scours all the documents you’ve uploaded to Wolfia, ensuring that every answer it delivers reflects your company’s latest information and unique voice.

When you ask a question in Slack, our advanced AI engine quickly searches your company’s knowledge base and delivers expert-level responses in real time. This means that whether you need details for a product pitch or guidance on filling out an RFP, the answer is delivered instantly without any disruption to your workflow.

For example, a sales representative preparing for a crucial prospect call can ask, "What are the latest features of our flagship product?" and receive a detailed, accurate response immediately. Similarly, technical teams can get instant answers to recurring questions, freeing up their time for more strategic tasks.

A standout feature of our Slack agent is its ability to ingest insights from selected public Slack channels—a capability available for our higher-tier plans. By automatically incorporating contextual information from ongoing public conversations, the agent ensures that your responses are not only accurate but also reflect the most current insights and understanding.

Imagine a scenario where a critical update or problem is being discussed in your public channels. The Slack agent picks up this context and uses it to fine-tune its responses. This means that your sales team always has access to the freshest information, making it a powerful tool for closing deals and addressing customer concerns instantly.

The Slack agent is a game changer for sales teams. By delivering instant, accurate responses, it helps remove the bottleneck of waiting for expert answers. Consider these examples:

• Empowering sales reps: A rep on a customer call can instantly access up-to-date product information, leading to faster decision-making and a more confident pitch.
• Reducing repetitive work: Technical experts, who often answer the same questions repeatedly, are freed up to focus on high-value strategic initiatives, ultimately driving revenue growth.
• Enhancing customer trust: Consistent, expert-level answers build confidence with customers, resulting in smoother deal closures and improved long-term relationships.

These benefits are not just theoretical. Customers who have adopted the Slack agent report significantly faster response times, streamlined workflows, and an overall boost in team productivity.

Experience the power of instant expert knowledge today. Install the Slack agent to empower your sales team with real-time, contextually accurate insights—all delivered directly within Slack.